Refund and Returns Policy

You consent to the terms indicated below by placing an order with us. These guidelines were put in place to make sure you were fully aware of our refund and return policies and procedures.

These regulations apply to the nation of The United States.

RETURN POLICY FOR 30 DAYS

You may submit a return within 30 days of receiving your merchandise thanks to our 30-day return policy. Your item must be unworn or unused, with tags still attached, in the original packaging, and in the exact state that you received it in order to be eligible for a return. A receipt or other form of evidence of purchase is also required.

PROCESS OF RETURN

Please get in touch with us through our email to start a return. If we agree to your return, we’ll send you an email with a return shipping label and instructions on how to deliver your package. Unrequested returns of items to us will not be accepted.

How will customers get the return label?

For defective products

Download/print

For customer remorse

Download/print

How many days do customers have to return a product?

30 Days

The product conditions that you allow for returns

New

What is the restocking fee?

No Restocking Fee

How much will customers pay for return shipping?

For defective products

No Cost

For customer remorse

No Cost

DAMAGED AND INACCURATE PRODUCTS OR ISSUES

In order for us to investigate and address the issue, please inspect your purchase as soon as you get it and let us know right away if it is defective, damaged, or if you got the wrong item. If you wish to return your purchase, get in touch with our mail. Depending on where you live, the time it takes for your returned items to reach you may vary.

EXCHANGES

We only replace anything that are defective, damaged, the wrong product, or the wrong size. Please contact us by mail at the address shown on our store’s website if you need to exchange anything.

RESTOCKING FEE

On returns, there is no restocking fee.

REFUNDS

Once we’ve received and examined your return, we’ll let you know whether or not the refund was approved. If accepted, the original payment method will be immediately refunded. Please be aware that processing and publishing your refund may take some time on the part of your bank or credit card provider. For info contact us at: support@nevofitness.com.
Our contact information is posted below:

Contact Information:

Reach us by email at: support@nevofitness.com.

Or call us at: +44 741-860-5350.